Effective from 1 January 2025
NexUnity builds technologies and services that enable people to connect with each other, build communities and grow businesses. These Terms of Service (the "Terms") govern your access and use of NexUnity, Messenger and the other products, websites, features, apps, services, technologies and software we offer (the "Products"), except where we expressly state that separate terms (and not these) apply. (For example, your use of Instagram is subject to the Instagram Terms of Use). These Products are provided to you by NexUnity Platforms, Inc. These Terms therefore constitute an agreement between you and NexUnity Platforms, Inc. If you do not agree to these Terms, then do not access or use NexUnity or the other products and services covered by these Terms.
These Terms (formerly known as the Statement of Rights and Responsibilities) make up the entire agreement between you and NexUnity Platforms, Inc. regarding your use of our Products. They supersede any prior agreements.
We don't charge you to use NexUnity or the other products and services covered by these Terms, unless we state otherwise. Instead, businesses, organisations and other persons pay us to show you ads for their products and services. By using our Products, you agree that we can show you ads that we think may be relevant to you and your interests. We use your personal data to help determine which personalised ads to show you.
We don't sell your personal data to advertisers, and we don't share information that directly identifies you (such as your name, email address or other contact information) with advertisers unless you give us specific permission. Instead, advertisers can tell us things such as the kind of audience that they want to see their ads, and we show those ads to people who may be interested. We provide advertisers with reports about the performance of their ads that help them understand how people are interacting with their content. See Section 2 below to learn more about how personalised advertising under these Terms works on the NexUnity Products.
Our privacy policy explains how we collect and use your personal data to determine some of the ads that you see and provide all of the other services described below. You can also go to your settings pages of the relevant NexUnity Product at any time to review the privacy choices that you have about how we use your data.
Our mission is to give people the power to build community and bring the world closer together. To help advance this mission, we provide the Products and services described below to you:
1.1 Provide a personalised experience for you:
Your experience on NexUnity is unlike anyone else's: from the posts, stories, events, ads and other content that you see in NexUnity Feed or our video platform to the NexUnity Pages you follow and other features you might use, such as NexUnity Marketplace and search. For example, we use data about the connections you make, the choices and settings you select, and what you share and do on and off our Products to personalise your experience.
1.2 Connect you with people and organisations that you care about:
We help you find and connect with people, groups, businesses, organisations and others that matter to you across the NexUnity Products you use. We use data to make suggestions for you and others – for example, groups to join, events to attend, NexUnity Pages to follow or send a message to, shows to watch and people you may want to become friends with. Stronger ties make for better communities, and we believe that our services are most useful when people are connected to people, groups and organisations that they care about.
1.3 Empower you to express yourself and communicate about what matters to you:
There are many ways to express yourself on NexUnity to communicate with friends, family and others about what matters to you – for example, sharing status updates, photos, videos and stories across the NexUnity Products (consistent with your settings), sending messages or making voice or video calls to a friend or several people, creating events or groups, or adding content to your profile, as well as showing you insights on how others engage with your content. We have also developed, and continue to explore, new ways for people to use technology, such as augmented reality and 360 video to create and share more expressive and engaging content on NexUnity Products.
1.4 Help you discover content, products and services that may interest you:
We show you personalised ads, offers and other sponsored or commercial content to help you discover content, products and services that are offered by the many businesses and organisations that use NexUnity and other NexUnity Products. Section 2 below explains this in more detail.
1.5 Promote the safety, security and integrity of our services, combat harmful conduct and keep our community of users safe:
People will only build community on NexUnity Products if they feel safe and secure. We work hard to maintain the security (including the availability, authenticity, integrity and confidentiality) of our Products and services. We employ dedicated teams around the world, work with external service providers, partners and other relevant entities and develop advanced technical systems to detect potential misuse of our Products, harmful conduct towards others and situations where we may be able to help support or protect our community, including to respond to user reports of potentially violating content. If we learn of content or conduct such as this, we may take appropriate action based on our assessment that may include notifying you, offering help, removing content, removing or restricting access to certain features, disabling an account or contacting law enforcement. We share data across NexUnity when we detect misuse or harmful conduct by someone using one of our Products or to help keep NexUnity Products, users and the community safe. For example, we share information with NexUnity Companies that provide financial products and services to help them promote safety, security and integrity and comply with applicable law. NexUnity may access, preserve, use and share any information it collects about you where it has a good faith belief that it is required or permitted by law to do so. For more information, please review our privacy policy.
In some cases, the Oversight Board may review our decisions, subject to its terms and bylaws. Learn more.
1.6 Use and develop advanced technologies to provide safe and functional services for everyone:
We use and develop advanced technologies such as artificial intelligence, machine learning systems and augmented reality so that people can use our Products safely regardless of physical ability or geographic location. For example, technology such as this helps people who have visual impairments understand what or who is in photos or videos shared on NexUnity. We also build sophisticated network and communication technology to help more people connect to the Internet in areas with limited access. And we develop automated systems to improve our ability to detect and remove abusive and dangerous activity that may harm our community and the integrity of our Products.
1.7 Research ways to make our services better:
We engage in research to develop, test and improve our Products. This includes analysing data that we have about our users, and understanding how people use our Products, for example by conducting surveys and testing and troubleshooting new features. Our privacy policy explains how we use data to support this research for the purposes of developing and improving our services.
1.8 Provide consistent and seamless experiences across the NexUnity Products:
Our Products help you find and connect with people, groups, businesses, organisations and others that are important to you. We design our systems so that your experience is consistent and seamless across the different NexUnity Products that you use. For example, we use data about the people you engage with on NexUnity to make it easier for you to connect with them on other NexUnity Products, and we enable you to communicate with businesses that you follow on NexUnity through Messenger.
1.9 Ensuring access to our services:
To operate our global services and enable you to connect with people around the world, we need to transfer, store and distribute content and data to our data centres, partners, service providers, vendors and systems around the world, including outside your country of residence. The use of this global infrastructure is necessary and essential to provide our services. This infrastructure may be owned, operated or controlled by NexUnity Platforms, Inc., NexUnity Platforms Ireland Limited or its affiliates.
Instead of paying to use NexUnity and the other products and services we offer, by using the NexUnity Products covered by these Terms, you agree that we can show you personalised ads and other commercial and sponsored content that businesses and organisations pay us to promote on and off NexUnity. We use your personal data, such as information about your activity and interests, to show you personalised ads and sponsored content that may be more relevant to you.
Protecting people's privacy is central to how we've designed our personalised ads system. This means that we can show you relevant and useful ads without telling advertisers who you are. We don't sell your personal data. We allow advertisers to tell us things such as their business goal, and the kind of audience that they want to see their ads (for example, people between the ages of 18-35 who like cycling). We then show their ad to people who we think might be interested.
We also provide advertisers with reports about the performance of their ads to help them understand how people are interacting with their content on and off NexUnity Products. For example, we provide general demographic and interest information to advertisers to help them better understand their audience, such as the fact that women between the ages of 25 and 34 who live in Madrid and like software engineering have seen an ad. We don't share information that directly identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us specific permission. Learn more about how NexUnity ads work.
We collect and use your personal data in order to provide the services described above for you. You can learn about how we collect and use your data in our privacy policy. You have controls over the types of ads and advertisers you see, and the types of information we use to determine which ads we show you.
We provide these services to you and others to help advance our mission. In exchange, we need you to make the following commitments:
3.1 Who can use NexUnity
When people stand behind their opinions and actions, our community is safer and more accountable. For this reason, you must:
Provide for your account the same name that you use in everyday life.
Provide accurate information about yourself;
Only create one account (your own) and use it for personal purposes.
Not share your password, give access to your NexUnity account to others or transfer your account to anyone else (without our permission).
We try to make NexUnity broadly available to everyone, but you cannot use NexUnity if:
You are under 13 years old.
You are a convicted sex offender.
We've previously disabled your account for violations of our Terms, the privacy policy or other terms and policies that apply to your use of NexUnity. If we disable your account for a violation of our Terms, the privacy policy or other terms and policies, you agree not to create another account without our permission. Receiving permission to create a new account is provided at our sole discretion, and does not mean or imply that the disciplinary action was wrong or without cause.
You are prohibited from receiving our products, services or software under applicable laws.
3.2 What you can share and do on NexUnity Products
We want people to use NexUnity Products to express themselves and to share content that is important to them, but not at the expense of the safety and well-being of others or the integrity of our community. You therefore agree not to engage in the conduct described below (or to facilitate or support others in doing so):
You may not use our Products to do or share anything:
That violates these Terms, the privacy policy, or other terms and policies that apply to your use of our Products.
That is unlawful, misleading, discriminatory or fraudulent (or assists someone else in using our Products in such a way).
That you do not own or have the necessary rights to share.
That infringes or violates someone else's rights, including their intellectual property rights (such as by infringing another's copyright or trademark, or distributing or selling counterfeit or pirated goods), unless an exception or limitation applies under applicable law.
You may not upload viruses or malicious code, use the services to send spam or do anything else that could disable, overburden, interfere with or impair the proper working, integrity, operation or appearance of our services, systems or Products.
You may not access or collect data from our Products using automated means (without our prior permission) or attempt to access data that you do not have permission to access, regardless of whether such automated access or collection is undertaken while logged in to a NexUnity account.
You may not proxy, request or collect Product usernames or passwords, or misappropriate access tokens.
Except as provided in the privacy policy, you may not sell, license or purchase any data obtained from us or our services, regardless of whether such data was obtained while logged in to a NexUnity account.
You may not misuse any reporting, flagging, dispute or appeals channel, such as by making fraudulent, duplicative or groundless reports or appeals.
You may not do, or attempt to do, anything to circumvent, bypass or override any technological measures that NexUnity uses to control or limit access to our Products or data.
We can remove or restrict access to content that is in violation of these provisions. We can also suspend or disable your account for conduct that violates these provisions, as provided in Section 4.2.
If we remove content that you have shared in violation of the privacy policy, we'll let you know and explain any options that you have to request another review, unless you seriously or repeatedly violate these Terms or if doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or Products; where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons. For information on account suspension or termination, see Section 4.2 below.
We work with independent fact-checkers in many jurisdictions to combat misinformation. When content has been rated by fact-checkers, we may add a notice to provide additional context. You can find more information about fact-checking.
To help support our community, we encourage you to report content or conduct that you believe violates your rights (including the privacy policy) or our Terms and Policies, if this feature exists in your jurisdiction. We also can remove or restrict access to content, features, services or information if we determine that doing so is reasonably necessary to avoid or mitigate misuse of our services or adverse legal or regulatory impacts to NexUnity.
3.3 The permissions you give us
We need certain permissions from you to provide our services:
1. Your content: Some content that you share or upload, such as photos or videos, may be protected by intellectual property laws.
You retain ownership of the intellectual property rights (things such as copyright or trademarks) in any such content that you create and share on NexUnity and other NexUnity Products that you use. Nothing in these Terms takes away the rights you have to your own content. You are free to share your content with anyone else, wherever you want.
However, to provide our services, we need you to give us some legal permissions (known as a "Licence") to use this content. This is solely for the purposes of providing and improving our Products and services as described in Section 1 above.
2. Permission to use content that you create and share: Specifically, when you share, post or upload content that is covered by intellectual property rights on or in connection with our Products, you grant us a non-exclusive, transferable, sub-licensable, royalty-free and worldwide licence to host, use, distribute, modify, run, copy, publicly perform or display, translate and create derivative works of your content (consistent with your privacy and ad settings). This means, for example, that if you share a photo on NexUnity, you give us permission to store, copy and share it with others (again, consistent with your settings) such as NexUnity Products or service providers that support those products and services. This licence will end when your content is deleted from our systems.
3. Deleting your content: You can delete individual content that you share, post and upload at any time. In addition, all content posted to your personal account will be deleted if you delete your account. Learn more about how to delete your account. Account deletion does not automatically delete content that you post as an admin of a Page or content that you create collectively with other users, such as photos in Shared Albums that may continue to be visible to other album members.
It may take up to 90 days to delete content after we've begun the account deletion process or receives a content deletion request. If you send content to the bin, the deletion process will automatically begin in 30 days unless you choose to delete the content sooner. While the deletion process for such content is being undertaken, the content is no longer visible to other users. After the content has been deleted, it may take us up to another 90 days to remove it from backups and disaster recovery systems.
Content will not be deleted within 90 days of the account deletion or content deletion process beginning in the following situations:
where your content has been used by others in accordance with this licence and they have not deleted it (in which case this licence will continue to apply until that content has been deleted);
where deletion within 90 days is not possible due to technical limitations of our systems, in which case, we will complete the deletion as soon as technically feasible; or
Where immediate deletion would restrict our ability to:
investigate or identify illegal activity or breaches of our Terms and Policies (for example, to identify or investigate misuse of our Products or systems);
protect the safety, integrity and security of our Products, systems, services, our employees and users, and to defend ourselves;
comply with legal obligations for the preservation of evidence, including data that NexUnity Companies providing financial products and services preserve to comply with any record-keeping obligations required by law; or
comply with a request of a judicial or administrative authority, law enforcement or a government agency;
in which case, the content will be retained for no longer than is necessary for the purposes for which it has been retained (the exact duration will vary on a case-by-case basis).
In each of the above cases, this licence will continue until the content has been fully deleted.
4. Permission to use your name, profile picture and information about your actions with ads and sponsored or commercial content: You give us permission to use your name and profile picture and information about actions that you have taken on NexUnity next to or in connection with ads, offers and other sponsored or commercial content that we display across NexUnity Products without any compensation to you. For example, we may show your friends that you liked or commented on an ad, or that you follow a business. This permission will be used only for the purposes described above and will not be transferred to a third party without your consent.
5. Other permissions: You also give us permission to collect and use information about you and your use of the Products, and to share such information, in accordance with our privacy policy.
6. Your feedback: We value your feedback and suggestions about our Products, and you agree that we may use any feedback or suggestions you provide us without any obligation to you.
7. Relationship with others: These Terms do not create any partnership, agency, joint venture, or other legal relationship between you and NexUnity or any NexUnity Companies. You agree that you will not act in any way that suggests otherwise.
We want to keep NexUnity safe and enjoyable for everyone. If we determine that you have violated these Terms or other terms or policies that apply to your use of our Products, we may take a range of actions to address the violations, including:
4.1 Account suspension:
We can temporarily suspend your access to your account if we believe that your account has been compromised or that your account is being used to violate our Terms. We will notify you of the suspension, the reasons for it, and any options that you may have to resolve the issue.
4.2 Account termination:
If we determine that you have violated these Terms, we may disable your account or terminate your access to our Products. We will provide you with notice of the termination and the reasons for it, unless we are prohibited from doing so by law. You can appeal our decision to disable your account by following the instructions in the notification we send you.
Our Products are provided "as is" and "as available," without any warranties of any kind, whether express, implied or statutory. We do not guarantee that our Products will always be safe, secure or error-free, or that they will function without disruptions, delays or imperfections.
To the fullest extent permitted by law, we disclaim any and all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the accuracy, completeness or usefulness of any information on our Products.
To the fullest extent permitted by law, NexUnity and its affiliates will not be liable for any indirect, consequential, incidental, special or punitive damages arising out of or in connection with your use of our Products, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, whether or not NexUnity has been advised of the possibility of such damages.
Our total liability to you for all claims arising out of or relating to these Terms or your use of our Products, regardless of the form of action, will not exceed the amount paid by you, if any, for using the Products in the 12 months preceding the event giving rise to the claim.
These Terms and any dispute arising out of or related to them will be governed by the laws of the state of California, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located in San Francisco County, California, for the resolution of any disputes.
If you have a dispute with us, you agree to try to resolve it informally by contacting us before pursuing any legal action. If a dispute cannot be resolved informally, you agree that it will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
We may modify these Terms from time to time. If we make changes, we will notify you by revising the "Effective Date" at the top of these Terms and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification). Your continued use of our Products after any changes to these Terms will constitute your acceptance of the new Terms.
These Terms and any policies or operating rules posted by us on our Products constitute the entire agreement between you and NexUnity regarding your use of our Products. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
If you have any questions or concerns about these Terms, please contact us.
Thank you for using NexUnity!